• 19
    Sept

    Road Patrol Training for Excellence 2016

    19 September 2016 > 22 September 2016 Šibenik, Croatia jvervaeck@fia.com

    FIA Region I and ARC Europe Group held the Road Patrol Training for Excellence on 19 – 21 September in Croatia with 16 road patrol teams from throughout Europe. Following three days of training, AMZS from Slovenia was awarded the title Road Patrol Team of the Year, ÖAMTC from Austria in second place and TCS from Switzerland in third place. Participants learned the latest techniques and best practices.

    Jacob Bangsgaard, FIA Region I Director General, said: ‘The Road Patrol Training for Excellence has become a platform for strong collaboration. We partner with ARC Europe Group and the participants benefit from the expertise of trainers from three different countries. I hope that all of the teams that participate in this event leave with the best skills to help motorists in need’.

    Alexander Zerzaihi, ARC Europe Group Director Operations & Network, said: ‘We see the value in helping road patrol teams offer the highest quality of service, which is why are very happy to be co-organisers of this event. It is clear that combining our expertise and knowledge on roadside assistance will bring about the best outcome for participants and eventually stranded drivers as well.’

    This year Touring Club Belgium (TCB) joined teams from Royal Dutch Touring Club (ANWB), the Automobile Association (AA) UK and Club Assist as trainers for the participants.

    Monday, 19 September

     

    Until 14:00 Arrival of teams
    12:00-14:00 Lunch
    14:00-15:00 Check-in
    15:00-18:00 Presentation of teams and road patrol cars / diagnostic tools
    18:00-19:00 Opening cocktail
    19:00-21:00 Dinner 

    Tuesday, 20 September

    9:00-12:30 1st part of the training and the contest
    12:30-13:00 Lunch
    13:00-16:30 2nd part of the training and the contest
    17:00-19:00 Optional social programme
    From 19:00 Free time and dinner

    Wednesday, 21 September

    9:00-12:30 3rd part of the training and the contest
    12:30-13:00 Lunch
    13:00-16:30 4th part of the training and the contest
    17:00-19:00 Optional social programme
    From 16:30 Free time and dinner

    Thursday, 22 September

     

    9:00-12:00 Feedback and evaluation
    12:00-14:00 Lunch and award ceremony