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FIA contribution to the consultation on collective redress

Publication date: 02 May 2011

Helping to resolve civil disputes is a service many FIA clubs offer to their members. Whether their complaints concern travelling services or motor vehicles, mobile consumers appeal to their national automobile and touring clubs to settle their claim at national level. Automobile clubs represent consumers and have an interest in the setting-up of a system, which would stop unlawful business practices which affect a multitude of claimants and provide them with adequate compensation for the harm caused.

You will find here our contribution to the consultation.

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