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From 2018, eCall will be saving lives in the EU

Publication date: 28 April 2015

On 28 April, the European Parliament cast the definitive vote to adopt the eCall type-approval legislation, mandating emergency call technology as a standard feature in all new vehicles from 2018. FIA Region I welcomes the outcome, while also regretting the three year delay in implementation.

Thierry Willemarck, President of FIA Region I, said: “Road safety has triumphed today. eCall has finally passed through all the necessary steps and will become mandatory in 2018. However, I hope that this can serve as an example to the European Institutions in the lives lost while the negotiations continued. When there is a proven case for lives saved, technologies must be swiftly implemented. However, we are pleased to see that there is a possibility to empower consumers through the European Commission’s mandate to examine open, secure standardised platforms that could be a great step forward for future connected car services in an open and competitive market.”

Following a decade of negotiation, the final eCall legislation is a balanced outcome that includes a mandate to the Commission to consider interoperable, standardised, and secure and open‐access network for the eCall communication. This has the potential to ensure that users widely benefit from new connectivity features of their vehicles thanks to eCall. It can also ensure that consumers eventually make the best use of their personal data for additional connected car services.

In a positive step for the protection of consumer data, the legislation stipulates that eCall data gathered by emergency centres or their service partners must not be transferred to third parties without the explicit consent of the person concerned. Manufacturers will also have to ensure that the eCall technology design permits full and permanent deletion of data gathered.



The FIA’s consumer principles for consumer protection with connected cars:

  • Data Protection: consumers should own all data generated by their vehicle, get clear information about the data gathered and its potential use and be free to share it with service providers of their choice

  • Consumers’ free choice: consumers should have the right to choose from a variety of safe product functionalities and services

  • Fair Competition: to ensure consumers free choice a fair aftersales market is needed to allow innovation and a variety of service offers

What is eCall?
eCall, an electronic safety system that automatically calls emergency services in the case of a serious car accident, is ready to be deployed across Europe. Even if you are unconscious, the system will inform rescue workers of the crash site's exact location, and the ambulance will be on its way within minutes. The European Commission estimates that eCall will save up to 2,500 lives in Europe every year, and reduce the severity of injuries and trauma in tens of thousands of cases.

About FIA Region I
FIA Region I is a consumer body representing 111 Motoring and Touring Clubs and their 38 million members from across Europe, the Middle East and Africa. The FIA represents the interests of our members as motorists, riders, pedestrians and passengers.

FIA Region I is working to ensure safe, affordable, clean and efficient mobility for all. 

Andrea Campbell
Communications Manager, FIA Region I
+32 2 282 0813

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