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Winter Conditions: Record number of road assistance and traffic information services in Bosnia and Herzegovina


Publication date: 24 February 2012





During the state of natural disaster which was declared in Bosnia and Herzegovina due to heavy snowfalls in the period between 03 and 23 of February 2012, the Call Centre and Road Assistance Service of the Bosnia and Herzegovina Automobile Club BIHAMK broke all records in providing different motorist-related services.

The Traffic Information Centre dealt with 46,991 calls and distributed 6,990 road traffic reports to different radio and TV stations which was more than triple the number compared to the previous winter. 98,445 (or almost ten times more than average) was the number of BIHAMK's web page visitors who used the website as a communication channel to check the dramatic road traffic situation in Bosnia and Herzegovina.

Under extremely difficult circumstances, especially in the first days of the severe winter conditions when life in the whole country was almost paralysed and the temperature dropped to -24C, Bosnia and Herzegovina Automobile Club's Road Assistance Patrolmen managed to provide help to 4,716 motorists. Many  were stuck on roads which were covered with ice and snow as a result of their cars breaking down with fuel systems struggling and people unused to installing snow chains. BIHAMK's fully staffed Traffic Information and Road Assistance Departments worked around the clock to answer as many motorists in need as possible.

 

Visit the BIHAMK site at: http://bihamk.ba



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